Network dashboard
Share of jobs: system vs Miracle garages
How much of the network is used each week
Week by week
New garages added in
Recruitment pipeline live
Catchment map
Areas that need a garage
Every postcode district in the UK, scored for need. Recruit in the red and orange areas first.
UK need map
Each dot is a postcode district. Tap one to open it.
Recruitment targets
Top-rated independent garages in the areas that need cover most. Work down the list, update the status as you go, and everyone with the link sees it.
Garage directory
Every garage that did a job in the last 12 months, plus listed garages with no jobs. Tap a garage for its full profile.
Network performance
Profit and margin by month
By tier
Status of all garages
Month by month
Garage applications
Checks you've saved, shared with everyone who has this link. Change the decision as the application moves on.
Compliance & network standards
Ratings, the five required documents and capabilities for every garage, the headline figures a fleet customer such as Motability asks for, and bulk document upload.
Users
Who can sign in to the Radar. Add someone's email address here, then tell them to open the Radar and choose First time here? Set up your password. They confirm their email, pick a password and they're in. Only admins see this page.
New garage rates
What we can offer a garage joining the network. Open at the starting rate and only move towards the max when you need to.
How the need score works
Every postcode district, and every applicant's postcode, gets a need score from 0 to 100. It looks at everything within the catchment radius (set below) of that point.
| Part | Weight | What it measures |
|---|---|---|
| Bookings turned away | 35% | Confirmed bookings within the catchment that we cancelled for “No Garage in Area” in the latest 13-week extract. 12 or more scores 100; 3 scores 50. |
| Coverage gap | 20% | How far it is to the nearest good active garage (Established or New Garage, profitable, £80+ per job, job in the last 90 days). Up to 2 miles scores 0; at the catchment edge it scores 60; at twice the catchment it scores 100. |
| Market per garage | 15% | How many postcodes (a stand-in for homes and cars) sit in the catchment for each active garage, compared with the rest of the UK. |
| Garage workload | 15% | Jobs our local garages did in the last 3 months, per active garage, compared with the rest of the UK. A high figure means a few garages are carrying the area. |
| Lost garages | 10% | Jobs a month we used to get from local garages that have now lapsed (no job in 90+ days). 15+ jobs a month lost scores 100. |
| Weak cover | 5% | Share of recent local jobs that went to Miracle, loss-making or low-£/job garages. |
Bands: Desperate 60+ · High need 45–59 · Some need 30–44 · Covered under 30.
Active garages count towards cover by quality: a good garage counts as 1, a New Garage 0.85, Miracle 0.6, low £/job 0.5, loss-making 0.25.
How the garage leagues work
Every garage with 10 or more jobs in the last 12 months gets a combined score out of 100 and is placed in one of four leagues of equal size: L1 Premier (top quarter), L2 Strong, L3 Standard and L4 Improvement needed (bottom quarter). Garages with 1 to 9 jobs get a L2p provisional rating: each of their figures is pulled towards the network average in proportion to how little work it rests on, then scored against the rated garages with the same cut-offs, so one good or bad job can't put a garage at the top or bottom. Garages with no jobs in 12 months are – awaiting their first job. Admins can set any garage's rating on its passport (shown with ✎, or Susp for suspended); the calculated league is always kept alongside.
| Pillar | Weight | What goes in (all ranked as percentiles against the other eligible garages) |
|---|---|---|
| Quality | ⅓ | Customer NPS (adjusted towards the network average for small job counts) 50%, photo/video uploads 25%, jobs re-opened after closing 25%. |
| Profit | ⅓ | Profit per job 40%, margin 30%, total profit over 12 months 30%. |
| Reliability | ⅓ | Share of offered jobs accepted 40%, share of accepted jobs completed 35%, jobs cancelled by the garage as a share of its work 25%. |
A pillar with no data for a garage is left out and the others carry its weight. The leagues are recalculated from the latest data every time the page loads, so a garage can move up or down after each weekly refresh. The A–D quality grade is a separate, older measure and is kept for continuity.
Where the data comes from
Limits
- Turned-away bookings come from one 13-week extract. Customer postcodes are reduced to postcode sectors before they go into the app.
- Postcode locations are from a 2017 UK postcode file. Newer postcodes fall back to the centre of their sector or district.
- Garages are placed at their postcode from the Garage List. Garages the list couldn't be matched to don't appear on maps or count towards cover.